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Clear and practical answers regarding operating CS ERP systems, managing invoices & VAT, barcode scales, inventory control, and technical support.
Invoicing & VAT (ZATCA)
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Yes, Creative Solutions ERP fully supports VAT calculations across all editions. Taxes are calculated automatically at line-item or invoice totals, accommodating varied tax tiers, exemptions, and generating official tax returns.
The software includes an integrated template designer to import and customize e-invoicing templates that comply with ZATCA regulations, including encrypted QR codes, tax registration numbers, and enterprise branding.
Yes, all invoice, receipt, and payment voucher screens allow direct high-resolution PDF export for printing or instant dispatch to clients via email or WhatsApp.
Yes, system administrators can configure maximum percentage or fixed discount ceilings for individual sales agents or cashiers, preventing unauthorized invoice overrides without managerial approval.
Inventory, Items & Barcode Scales
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The software parses all international barcode scale formats (weight or price embedded). When scanned at POS checkout, the system automatically extracts the item weight and total price seamlessly without manual intervention.
The system tracks expiration dates and batch numbers for food and pharmaceutical inventory, issuing early warnings when items near expiration and supporting FIFO/FEFO stock rotation to prevent waste.
Dedicated physical inventory count screens reconcile actual counts against ledger book balances, automatically generating stock adjustment entries to reflect surpluses or deficits directly into financial statements.
Yes, item cards support multiple product images and specification files. Photos display directly on POS touchscreen panels to assist cashiers in visual recognition and accelerate checkout speed.
Licensing, Editions & Permissions
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A perpetual license means you purchase the system license once and own the legal right to run it on your machines perpetually with zero mandatory recurring monthly or annual fees, providing complete data independence.
Editions are tailored to enterprise size: Lite caters to single-terminal retail and quick shops, while Advanced ERP provides multi-branch synchronization, industrial manufacturing, cost centers, and human resources.
You can configure granular role permissions down to individual screens, buttons, or reports (create, edit, delete, print, or view), accompanied by an indelible audit log tracking every user operation with timestamps.
Technical Support & Backups
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CSQS is a secure, zero-install remote support utility. It connects your workstation to a support engineer only after you furnish your temporary station ID and authorize the connection prompt on your screen.
Pressing F1 on your keyboard from any window inside the ERP immediately opens interactive, contextual documentation explaining all fields, buttons, and procedural steps for that specific screen.
The software includes automated database backup scheduling upon end-of-day closing or custom schedules, allowing effortless restoration from secondary local disks or cloud storage to prevent data loss.
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